Warranty Policy
At Echo Buds, customer satisfaction is our priority. We offer a 7 Days Replacement Warranty on eligible products against manufacturing defects.
7 Days Replacement Warranty
If you receive a product with a manufacturing defect or it stops working due to a manufacturing issue within 7 days of delivery, you may request a replacement.
Warranty Covers
Warranty is available only on selected products. If a product includes a warranty, the warranty period will be clearly mentioned on the product page.
- Manufacturing defects
- Products that are not functioning due to manufacturing faults
- Items received with verified technical issues
Warranty Does Not Cover
- Physical or accidental damage
- Water or liquid damage
- Damage caused by misuse, drops, or improper handling
- Normal wear and tear
- Unauthorized repairs or modifications
- Damage caused after improper use
How to Claim a Replacement
To request a replacement, please contact our support team within 7 days of receiving your order and provide:
- Your Order Number
- Product Name
- A brief description of the issue
- Clear photos or a short video showing the problem
After reviewing your request, our team will guide you through the replacement process. Approved claims will be replaced according to our warranty policy.
Contact Us
WhatsApp: +92 327-4668995
Email: echosupport24@gmail.com
Thank you for choosing Echo Buds.